Inner Coaching EXPRESS Newsletter

ISSUE: 'Frames of Mind II'
September 2006

Telana Simpson, ACMC
Inner Coaching

Contents
1. Frames of Mind- Part 2 (FEATURE Article)
2. Financial Intelligence Training
3. B2B Networking
4. Personal Expression
5. About EXPRESS Newsletter

1. FEATURE: Frames of Mind– Part 2

As we started looking at Frames of Mind in my last issue (Part 1), remember that these
frames of mind are very contextual, and are only more useful or less useful depending
on the context.

In this issue we’ll be looking at our frames of mind about dealing with instructions. It’s the
frame of mind to do with our organizational style.

When it comes to dealing with instructions or getting something done, we have 2 broad
responding styles – the procedures style or the options style.

Those that prefer options, work better at developing new procedures and figuring out
alternatives to a strategy. They don’t enjoy procedures, especially if they have already done
that procedure. If it works, they would much rather improve it or change it. They value
alternatives and search for new and different approaches.

On the other side of the continuum are those who prefer procedures - they like to follow
specific and definite procedures. They may not know how to create the procedures, but
give them a process and they thrive on doing it just right. Procedures motivate them, and
they enjoy a sense of closure –so prefer to complete procedures.

So where are you? As I ask you the next questions, just note your answers. Why did you
choose your job? Why did you choose your bank?

If your answer was a reason, and one that is about choosing or options, you’d be more of
an option person. If your answer was more of a story, with lots of facts, and you didn’t
mention choosing, you have more of a procedural orientation. You probably answered more
of a “how” you chose your job question than a “why” you chose it.

And so now that you have an idea of your frame of mind, what would you guess is your
colleague’s? or your family member? Of loved one? Are you on the same side of the
continuum or not?

Knowing that now, how would you change the way you present a task or request to that
person?

When communicating with someone who has more of an options frame of mind, talk about
the possibilities and options and innovations involved in the task. Avoid giving them fixed
step-by-step procedures. Rather play it by ear and emphasize all of the alternatives available
to them.

When talking with someone who prefers procedures, give them specific details of the procedure
that clearly takes them from where they are to completing the task. Give them ways of dealing
with procedures that break down and allow them to finish processes to get closure. You can
also number things as in points 1, 2, 3 or 5 steps to close a deal.

In our next issue, we’ll look at another frame of mind, about how we compare information.

To improved communication!
Telana


2. Financial Intelligence Training
Do you work for money or does your money work for you? Would you like to have the knowledge
to invest wisely, profitably and efficiently? Would you like to become part of the 1% of people
who are financially independent now or at retirement? If you've ever asked yourself these questions
then you need to attend the revolutionary Xenco Financial Intelligence Course in association with
Xenium and Inner Coaching. Invest in your future wealth and educate yourself in the investment
world of today.

Attend a Complimentary open session to learn more about this training:
-Saturday 21 October 08:30 for 9:00 to 10:00
-Thursday 26 October 17:30 for 18:00 until 19:00
-Thursday 16 November 17:30 for 18:00 until 19:00
-Thursday 23 November 17:30 for 18:00 until 19:00

Venue:XENIUM HOUSE, 121 Beyers Naude Drive, Johannesburg

RSVP to

Click here for more details:


3. Business to Business Networking

Monday 23rd October, from 4:00 p.m. to 6:00 p.m.
Venue: Michelangelo, Sandton

Are you a Director, Decision Maker or Business Owner?
- Do you hate prospecting?
- Would you like to learn how to network effectively?
- Do you value your precious time?
- Do you want to meet and do business quickly, with other Business Owners, Directors, and
Decision-Makers?

If you answered yes to these questions, then the INNER Circle is the Business to Business
networking forum for you. Join us as I facilitate business networking and create opportunities
for you to grow your business.
Send an email here to receive your invitation and reserve your place


4. The Personal Expression

Well, it sure seems like time is almost speeding up as we approach the end of the year. People
all around me are so busy and tired. It’s a great time to get a few days holiday in, which I’ll be
doing over the next 10 days. I’m off to visit my brother in the UK for a family occasion, and plan
to come back revitalized and ready to pack in a whole lot more before the end of the year.

I'm having a great time with my matchsticks- trading is going well. My latest trade was for a holiday
in Utopia game reserve, so if you’d also like a holiday too, check out onematcthstick.co.za and
make me an offer. I also had fun with auctioning off a matchstick, and found a guy called Rhino
who is paying me R51:00 for the matchstick- can you belive it?- You can read about it at
onematchbox.blogspot.com. My mom can’t stop talking about how I have sold a matchstick for R51,
and the guy is in Alaska right now!

Smiles,
Telana


5. About EXPRESS Newsletter
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Telana Simpson is a Professional Personal and Communication Coach. She is a caring and focused facilitator who has a passion for expression. She helps executives, individuals and entrepreneurs find authentic ways of communicating their inner potentials.
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