Terms and Conditions

Inner Coaching cc Terms & Conditions

1. Headings: in this document are included for the purposes of reference alone, should not be utilised in the interpretation of the agreement and do not constitute terms of the agreement.

2. Definitions: in this document
   2.1 any reference to the singular includes a reference to the plural, unless the context indicates otherwise;
   2.2 any reference to one gender includes a reference to the others, unless the context indicates otherwise;
   2.3 “coaching” means one-on-one personal sessions during which the services are rendered to individual clients;
   2.4 “services” means the work to be done by Inner Coaching at the client’s request and as are agreed to be provided in the document to which this is attached;
   2.5 “signature” includes an electronic signature;
   2.6 “the agreement” means these terms and conditions together with the document to which this is attached;
   2.7 “the client” means the person, natural or juristic, to or for or on whose behalf, as the case may be the services will be rendered by Inner Coaching and who signs the agreement, or on whose behalf the agreement is signed;
   2.8 “the parties” means Inner Coaching and the client signing the agreement, or on whose behalf the agreement is signed;
   2.8 “training” means one or a series of sessions during which the services are rendered to multiple people;
   2.9 “writing” includes emails addressed to the email elected by each party in terms of clause 14 herein.

3. Duration: these terms and conditions shall remain in force and effect for the duration of any services provided by Inner Coaching to you the client and thereafter, unless the context indicates otherwise.

4. Scope: Inner Coaching offers to provide such services as are set out on the document to which this is attached and on the terms herein contained; and by your signature hereof you accept the services and the terms and conditions herein contained.

5. Payment: Invoices are strictly payable 30 days after presentation. Inner Coaching is not a credit provider, incidental or otherwise; and by your signature hereof you acknowledge the same. In the event that it is necessary to pursue you for any outstanding fees, by your signature hereof you agree that you will be liable for the costs of all and any such legal action on the attorney and client scale. Inner Coaching reserves the right at any time to withhold providing further services and / or to cancel the agreement until all invoices are fully paid, notwithstanding any dispute in respect thereof. Inner Coaching reserves the right to appropriate any payment made to it, in its sole and unfettered discretion, to any debt owed by you the client to it.

6. Proof of indebtedness: a certificate signed by the owner/manager of Inner Coaching will be prima facie proof of the amount of any indebtedness by you the client to Inner Coaching from time to time.

7. Cancellations policy:
   7.1 Coaching sessions: In the event of cancellation of any one session or sessions, which is to be done in writing not less that 24 hours prior to the session, Inner Coaching reserves the right to retain a 20% (twenty percent) administration fee of any funds paid in respect of the cancelled session or sessions. No refunds will be made in respect of sessions cancelled with less than 24 hours notice or not cancelled in writing.
   7.2 Training sessions: In the event of cancellation of any one session or sessions, which is to be done in writing not less that 14 days prior to the session, Inner Coaching reserves the right to retain a 20% (twenty percent) administration fee of any funds paid in respect of the cancelled session or sessions. No refunds will be made in respect of sessions cancelled with less than 14 days notice or not cancelled in writing.

8. Warranties: Inner Coaching makes no warranties in respect of the services offered, whether tacit or express. Nothing in this document, in promotional material (including our website), in the training materials provided or that is stated orally or in writing by the staff of Inner Coaching or by its agents or proxies should be interpreted as a warranty, all such warranties being hereby expressly excluded.

9. Guarantees: Inner Coaching guarantees your satisfaction with its services. In the event that, by the end of the first session provided by Inner Coaching you are dissatisfied with our services, we shall provide you with a full refund of all fees paid in respect of that session, which refund will be paid within 7 (seven) days of return to Inner Coaching of all training materials provided by it. No guarantees are offered in respect of further sessions beyond the first.

10. Copyright & Trademarks: by your signature hereof you acknowledge that the copyright in and to the works and materials supplied to you in the course of the services being provided vests either in Inner Coaching or in the copyright holder in respect of the specific material. You further agree and undertake to request and receive permission in writing of the relevant copyright holder before reproducing, distributing or disseminating such works or materials or any part thereof, or doing any act which may constitute a breach of the copyright in and to such works and materials. By your signature hereof you fully and unconditionally indemnify Inner Coaching, its owners, operators, staff, agents and proxies from any claims arising out of your breach of any copyright or trademark.

11. Waiver of liability: by your signature hereof you acknowledge and agree that Inner Coaching is not liable for any harm, loss, injury or damages suffered by you, your employees or dependants, whether patrimonial or otherwise, whilst the services are being provided to you or them or as a result of the services provided to you or them.

12. Authority & suretyship: in the event of the client being a juristic person, a minor or of no or diminished legal capacity, the natural person signing the agreement on behalf of such other person by his signature warrants that he is duly authorised thereto and further binds himself to Inner Coaching as surety and co-principal debtor in respect of all debts, howsoever arising, owed by such other person to Inner Coaching.

13. Confidentiality: all personal information provided to you by Inner Coaching is confidential and will not be supplied to third persons, other than by legal obligation should such arise, without your written permission. Inner Coaching however reserves the right to include in its promotional material any testimonial provided by you to it in respect of the services provided, subject to the same being published under first names and generic job titles only.

14. Severability: each clause in the agreement is severable from all the other clauses; and in the event that a competent court of law strikes any clause or part thereof from the agreement, the balance of the agreement will remain in force and effect.

15. Jurisdiction: by your signature hereof you agree to the jurisdiction of the Magistrates’ Court in any dispute arising here from, notwithstanding that the amount in dispute exceeds the jurisdiction of the Magistrates’ Court. You acknowledge that this agreement is governed by the laws of the Republic of South Africa, no matter where the agreement is concluded or where the services are provided; and submit to the sole and exclusive jurisdiction of the courts of the Republic of South Africa in connection with any dispute arising out of this agreement.

16. Domicilia & receipt of notices: for all purposes arising out of this agreement, including the provision of any written notice, the parties each elect as their domicilium citandi et executandi the physical and, if applicable, email address specified in the document to which these terms and conditions are attached. All notices dispatched by email will be deemed to have arrived the day after dispatch. Any notice dispatched by ordinary or prepaid registered post will be deemed to have arrived 7 (seven) days after dispatch. Notwithstanding the aforesaid, any notice received before the deemed date of receipt will be considered to have been received at the actual time of receipt.

17. Whole agreement, variation and cancellation: these terms and conditions, together with the document to which they are attached, constitute the entire agreement between Inner Coaching and you. No variation, amendment, alteration or addition of or to the agreement will be of any force or effect unless reduced to writing and signed by both the parties. Subject to the provisions of clause 7 above, no purported cancellation by you the client of the agreement will be of any force or effect unless reduced to writing and signed by both parties. In such event Inner Coaching reserves the right to retain all funds paid to it to date in respect of services it rendered or it was agreed it would render. Inner Coaching likewise reserves the right, in the event of agreeing to refund any funds paid in respect of work not done, to retain a 20% (twenty percent) administration fee.

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QUESTIONS AND CONTACT INFORMATION

If you would like to contact us, you can do so at hello@innercoaching.co.za or by mail at PO Box 70082, Bryanston, 2021, South Africa.